Privacy policy

This policy applies to personal data processed when a user browses the website, requests a call, submits a form or shares information to assess a window, storefront, office or glass enclosure cleaning service.

The website serves Madrid and the rest of the areas included in the company service coverage. The purpose of the processing depends on the requested service and on the commercial or pre-contractual relationship with the user.

cristallimpio acts as the data controller for the personal information submitted through the website.

Information is managed with reasonable security measures and restricted access for authorised staff and collaborators involved in the service.

We process data to answer enquiries, prepare commercial proposals, arrange technical visits, manage client relationships and maintain the operational security of the website.

The legal basis may be consent, pre-contractual steps, performance of a contractual relationship or legitimate interest in protecting and improving the service.

Data is kept for the time required to handle the enquiry, maintain the commercial relationship or comply with legal obligations.

We only share information with providers or collaborators who need to take part in the assessment, coordination or delivery of the service and always under confidentiality criteria.